Hatimi Interiors offers multiple payment options including Cash on Delivery (COD) on select products, bank transfer, online card payment, and EasyPaisa. COD is available for bathroom accessories and certain items, while interior solutions and customized products require full advance payment. A 4% e-commerce tax applies to COD orders under the Financial Act 2025–2026, which can be avoided by paying in advance. Orders are confirmed via WhatsApp or phone call before processing, and payment verification is required for bank transfers or EasyPaisa. All prices are in PKR.

For complete details, please view our full Payment Policy.

At Hatimi Interiors, we do not accept general returns. Returns are only accepted if a product is damaged during transit and a replacement is unavailable. Exchanges are accepted for damaged, defective, wrong product delivery, or unwanted items, while customized products are generally not eligible unless specified. Customers must report exchange requests within 48 hours with a video of the parcel opening, showing packaging intact. Return shipping charges are covered by Hatimi Interiors for damaged or defective items, while change-of-mind exchanges are shipped at the customer’s expense.

For complete details, please view our full Return & Exchange Policy.

At Hatimi Interiors, we respect your privacy and only collect the information necessary to process and deliver your orders, including your name, phone number, email, and shipping/billing addresses. Your data is shared only with our courier partners for delivery purposes and is securely protected. Customers have the right to request deletion of their data and to opt out of any future marketing communications.

For complete details, please view our full Privacy Policy.

By placing an order with Hatimi Interiors, customers agree to our Terms & Conditions, including accurate order information, timely coordination for delivery, and understanding that product colors, sizes, and finishes may vary slightly from images while meeting quality standards. Prices are final and may change, and all website content and product images are our intellectual property.

For complete details, please view our full Terms & Conditions.